riverside public utilities assistance program

EnvÃe su solicitud SHARE, copia de su licencia de conducir / tarjeta de identificaciÃ³n, copia de su tarjeta de seguro social y comprobante de ingresos o programa de asistencia gubernamental del aÃ±o en curso a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por telÃ©fono. Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. During Christmas, agency provides food baskets and toys to the needy. SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. En este momento no estamos aceptando solicitudes en persona. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. the use of life support equipment are responsible for providing their own backup power system. Our rebate programs help you save money by conserving water and energy. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. B-102 Riverside, CA 92507. Please allow up to 2 weeks to process applications. ATTENTION: ESAP Program is on hold until further notice. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. All needed improvements are made at no cost to you. improvements to income-qualified renters and homeowners. Be sure to review program guidelines and complete your application with the required documents. To apply, please print the appropriate forms The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depÃ³sito es $150 por cliente, por perÃodo de 12 meses. 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. Box 5760 Service at 951-782-0330. To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. BEFORE THE UTILITY ACCOUNT IS ENROLLED IN THIS PROGRAM, ALL PAST DUE BILLS MUST BE PAID. What types of utilities does the program pay for? A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. • RUHS Public Health Department • County of Riverside Department of Human Resources • Institute of Health Metrics and Evaluation (IHME): COVID-19 Projections • 211 Community Connect – Riverside County Resource Directory • Riverside County Network of Care - Find agencies, programs… Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. What are the most common reasons an application would be denied? This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. Please sign in to your account. *Federal Poverty Guidelines are subject to change. Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. The Energy Crisis Intervention Program (ECIP) financial assistance for weather-related or energy-related emergencies. Riverside Public Utilities (RPU) established the Sharing Households Assist Riversideâs Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. It takes up to two weeks to receive, review and process the application. Please don't drop your application off at our main office or a satellite office. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. Provide valid and recent documents supporting your claim; 2. These programs are administered by local public housing agencies (PHAs) authorized under State law to operate housing programs within an area or jurisdiction. (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Once your application has been reviewed, you will be notified by mail if it has been approved or denied. (Programa de Asistencia de Pagos SHARE de Servicios PÃºblico). Total Annual Income: $8,960 Utility assistance Riverside County, California Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Riverside Public Utilities (RPU) offers no-cost energy-saving home Riverside City Public Utilities Information provided by: Riverside County Office on Aging. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. Qualification is based on household income, priority points and energy burden. This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). La calificaciÃ³n de los ingresos se basa en 200% de las pautas de pobreza Federal y el nÃºmero de personas en el hogar. P.O. For any questions or inquires, please email RPUSHARE@riversideca.gov. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. Make direct payment to my Riverside Public Utilities bill. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. The Low Income Home Energy Assistance Program (LIHEAP) is an additional utility assistance program administered by the Community Action Partnership of Riverside County. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. Who can apply to ERAP? The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. Riverside Public Utilities - WebConnect. 3.I certify that I … • Weatherization Assistance Program: The Weatherization Assistance Program is a federally-funded low-income residential energy conservation program. Welcome to WebConnect! 909-782-0330; 909-826-5485 for … The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. Box 5760 Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. SHARE customers may also apply for LIHEAP. Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. Riverside Public Utilities electric and water assistance programs. The quarterly periods are as Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). A new application may be required when there is an address change for the patient. Schedule an appointment today at 1-800-818-4298. Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por perÃodo de 12 meses. Utility Assistance. Your household may be eligible based on participation in certain public assistance programs such as RPUâs SHARE (Sharing Households Assist Riversideâs Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. El programa ha asistido sobre 95,000 residentes de bajos ingresos. Contact Us By Phone En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de AcciÃ³n Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. An ECIP payment is made when an applicant receives a 24 or 48-hour disconnection notice or other utility service disconnection notice that would involve a life threatening and/or emergency situation; or the applicant’s utility services have been terminated; or the applicant requires assistance with establishing a new account. Please call (951) 782-0330 to have Customer Service activate this option. Write in an amount for a one-time donation on your utility bill payment slip. “Utility assistance … For more information on closures, please visit COVID-19 information page. In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. Para cualquier pregunta o consulta, envÃe un correo electrÃ³nico RPUSHARE@riversideca.gov. Applicants must complete an application, provide supporting documentation and submit to Riverside Public Utilities. Total Monthly Income: $747. 1. This program provides a monthly 20% or more discount on the electric or gas bill for those who meet the income eligibility guidelines, hold the utility account in his/her name and are not claimed as qualified customers. Riverside, CA 92517-5760. In order to receive rebates, all equipment efficiency standards must be met. Customers must fulfill all program specific and general RPU program guidelines to be eligible for incentives. Please call (951) 782-0330 to have Customer Service activate this option. • Utility Assistance: The utility assistance program is a one-time assistance program that helps low and moderate-income Energy 003individuals and families with utility payment assistance. Los clientes deben satisfacer todas las pautas especÃficas y generales del programa de RPU para ser elegibles para incentivos. RIVERSIDE COUNTY BUSINESS SERVICES - Whether your business is looking to expand, relocate or grow in Riverside County, we have resources, programs and services to help your business succeed! Add for each additional person: A separate program application and physician's certification of medical condition are required. The program provides free home energy conservation services to low-income Riverside County homeowners and renters. La factura de la utilidad de RPU estar a nombre del solicitante, Todos los ingresos del hogar deben ser proporcionados, Requiere ser re-certificado cada 12 meses, Notifique a RPU si ya no califica (si recibe la asistencia mensual), IdentificaciÃ³n vÃ¡lida expedida por el gobierno (licencia de conducir,tarjeta de identificaciÃ³n REAL ID), Aviso de urgencia actual y/o aviso de desconexiÃ³n, Ingresos de todos en el hogar (Ãºltimas 4 semanas), TalÃ³nes de Cheques: copias de todos sus talÃ³nes/recibos (Ãºltimas 4 semanas), mes de paga completo consecutivo, Carta de adjudicaciÃ³n SSI o SSA (que cubra el aÃ±o en curso), DeclaraciÃ³n de Banco actual que directa depÃ³sito sÃ³lo para SSI, SSA, TANF o pension, Talones de Cheques de Desempleo /depÃ³sito directo imprimible, Aviso de TANF de acciÃ³n actual o imprimible de pasaporte a servicios (incluyendo mes actual), Recibos de manutenciÃ³n de hijos / imprimible, Prueba de trabajo por cuenta propia (actual formulario de impuestos 1040 y horario C), Trabajo pagado en efectivo (trabajos diversos-declaraciÃ³n escrita del tipo de trabajo, el dinero ganado durante las Ãºltimas 4 semanas, firma y fecha). uninterrupted service, continuous service cannot be guaranteed. To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. The program has effectively assisted over 95,000 low-income residential customers. No utility shut-offs will be undertaken through the duration of the emergency. AÃ±adir por cada persona adicional: The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. 36 RIVERSIDE Riverside Public Utilities Riverside Public Utilities Bill Assistance Programs Medical Assistance Program SoCal Gas Company 20% Discount CARE Application Medical Baseline Allowance 37 SAN JACINTO Eastern Municipal Water District Lake Hemet Municipal . • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. The program is funded by Federal Department of Health and Human Services through the State Department of Community Services and Development. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. Application and copies of required documents can be submitted by: Any active residential electric RPU account holder can apply for ERAP. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. Our payment section provides opportunities to pay your bill, make a one-time payment, or see a utility bill breakdown. There are 3 ways to donate to the SHARE program fund: 1. Instructions: All forms must be printed and filled out in blue or black ink. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Electric Gas Wood Oil and Propane. To qualify, please visit 3025 Madison St. Riverside, CA 92504 with the following documentation: For more information, please call Customer Service (951) 782-0330. For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). How can I qualify? Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. be completely filled out by the utility account holder and their physician, then mailed or dropped off at Los solicitantes deben llenar una solicitud en la comunidad de acciÃ³n de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. Un cliente es inelegible para la asistencia de $150 de electricidad de emergencia y el depÃ³sito hasta que haya transcurrido un perÃodo de 12 meses desde la Ãºltima vez que solicitara y recibiera la asistencia de SHARE, aunque el solicitante se mude a un nuevo domicilio. In order to qualify for this benefit program, you must be a resident of the state of California, you must need financial assistance for home energy costs and you must have an annual household income (before taxes) that is below 60% of the State Median Income. View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 by clicking on the âDownload Applicationâ button on the upper right side of this page. In the event of a power outage, patients requiring It takes 60 to 90 days for the credit to appear on your utility bill. Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. All other utility customers should fill out a LIHEAP application. What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. There are two types of air conditioners – split systems and packaged units. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. Dial 909-782-0330 Call (951) 955 - 0493 to contact our Riverside office. Para mÃ¡s informaciÃ³n, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help LIHEAP is a federally-funded program that is implemented by the State. Make a One Time Payment Click here. To apply online, visit https://www.caliheapapply.com/. *Las Pautas de Pobreza Federal estÃ¡n sujetas a cambios. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. RPUâs authorized For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. For more information, call (951)955-4900, Monday through Friday, 8a-5p. These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. El nivel de incentivo para la asistencia del pago de la electricidad es $15 al mes, que no exceda $180 por cliente, por perÃodo de 12 meses. CAP Riverside administers both programs. These figured are updated each January. Applications are subject to approval and periodic review by the City of Riverside Public Utilities … It provides electricity at an adjusted rate structure to any household with a full-time resident who regularly requires the use of any of these electronic devices: Please mail or drop off your Utilicare application with copies of required documentation to: You will receive notification of application status by mail for the Utilicare program. If you have questions, please call Customer Important Notice Although Riverside Public Utilities will make every effort to supply This may cause your electric consumption to increase beyond normal patterns. structure for the use of certain medical equipment. EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. Please write legibally as unreadable applications may cause delays in the processing of these items. What do I need to provide in order to apply? When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. 2. EnvÃe su solicitud SHARE con copias de la documentaciÃ³n requerida a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por correo para el programa SHARE. 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